Recently I noticed sudden jump in the count reported for first_open event on firebase dashboard for my app.
Earlier App details:
- For Earlier app versions first_open count used to be around 60k per week(observed for say last 3 months)
- Firebase Analytics version throughout this period was 17.4.0
App update details:
- After app update release recently, first_open count suddenly doubled to around 115k per week(monitored it for last 3 weeks).
- Firebase Analytics SDK version was upgraded to 18.0.0 in the new app release.
Note:
- I had many releases in last 3 months but never saw such spike in the number for first_open.
- I tried to look for the property values on firebase dashboard but it seems firebase does not provide those details on dashboard.
- Our QA team has tested it enough and have not reported any bug that would force user to reinstall it.
- During Same period I saw a significant Rise in MAU, however the DAU and retention numbers does not support the spike in MAU.
- I did refer to other posts related to first_open on SO like how first_open is counted but did not find any solution to my query.
- I cross-checked on other analytics platforms with the event similar to first_open, and they are reporting numbers which are very less than firebase and on expected lines.
So my questions are:
- Is it any tracking/reporting issue related to first_open event on firebase? Due to which is it showing bloated numbers for first_open?
- Is there any way that I can check the first_open event with all the property-values for certain time duration. Currently I am not able to see it on Firebase dashboard.
Any help in making me understand this data anomaly is appreciated.
from The first_open event in FirebaseAnalytics is showing bloated data. How to figure out the reason for such data anomaly?
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