So I have been working on a product (Android First and then iOS) for a long time that index faces of people using AWS Rekognition and when they are again scanned later, it identifies them. It's working great when I index a face from an Android device and then try to search it with an Android device. But if I try to search it later on iOS app, it doesn't find it. Same is the result if I go other way round. Index with iOS, search with Android, not found. The collection ID is same while indexing and searching on both devices. I couldn't figure out how is it possible that a face indexed by one OS type, same region, same collection, couldn't be found while on other device.
If anyone here could try and help me with the issue, please do. I'll be really thankful.
Update 1: I have called "listCollections" function on both iOS and android apps. Both of them are showing different list of collections. This is the issue. But I can't figure our why it is happening. The identity pool and region is same on both of them.
from Faces indexed by iOS/Android app are not detected by Android/iOS App - AWS Rekognition
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