I'm trying to setup Directus.
I just performed a brand new install following the guidelines described in the documentation. However once I login, I have this error: "Server Error - Something is wrong with this instance’s server or database."
A UI would be expected instead with this message: "No Collections Setup - It seems like there aren't any collections setup yet"
The installation works fine on localhost with WAMP, so I suspect that something on the shared host or the database is misconfigured.
According to the console, many resources cannot be reached:
- 404:
/_/users/me?fields=last_page:1 - 401:
/interfaces:1 - 401:
/layouts:1 - 401:
/pages:1 - 403:
/_/collections:1 - 403:
/_/settings:1 - 401:
(API root) - 403:
/_/collection_preset... - 403:
/_/users?field... - 403:
/_/relations?limit=1
MySQL version (5.7) and PHP version (7.3) meet the requirements for Directus...
I really don't know what to look for to diagnose any compatibility issue with the shared hosting...
EDIT
Here is the log (without the stacks):
[2019-08-28 11:31:24] api[_].ERROR: Directus\Database\Exception\ItemNotFoundException: Item not found in [server root path]/directus/src/core/Directus/Services/ItemsService.php:139
[2019-08-28 11:31:29] api[_].ERROR: Directus\Database\Exception\ItemNotFoundException: Item not found in [server root path]/directus/src/core/Directus/Services/ItemsService.php:139
[2019-08-28 11:31:29] api[].ERROR: Directus\Exception\UnauthorizedException: Unauthorized request in [server root path]/directus/src/helpers/app.php:268
[2019-08-28 11:31:29] api[].ERROR: Directus\Exception\UnauthorizedException: Unauthorized request in [server root path]/directus/src/helpers/app.php:268
[2019-08-28 11:31:29] api[_].ERROR: Directus\Permissions\Exception\ForbiddenCollectionReadException: Reading items from "directus_collections" collection was denied in [server root path]/directus/src/core/Directus/Permissions/Acl.php:988
[2019-08-28 11:31:29] api[_].ERROR: Directus\Permissions\Exception\ForbiddenCollectionReadException: Reading items from "directus_settings" collection was denied in [server root path]/directus/src/core/Directus/Permissions/Acl.php:988
[2019-08-28 11:31:29] api[].ERROR: Directus\Exception\UnauthorizedException: Unauthorized request in [server root path]/directus/src/helpers/app.php:268
[2019-08-28 11:31:29] api[_].ERROR: Directus\Permissions\Exception\ForbiddenCollectionReadException: Reading items from "directus_collection_presets" collection was denied in [server root path]/directus/src/core/Directus/Permissions/Acl.php:988
[2019-08-28 11:31:29] api[].ERROR: Directus\Exception\UnauthorizedException: Unauthorized request in [server root path]/directus/src/helpers/app.php:268
[2019-08-28 11:31:29] api[_].ERROR: Directus\Permissions\Exception\ForbiddenCollectionReadException: Reading items from "directus_relations" collection was denied in [server root path]/directus/src/core/Directus/Permissions/Acl.php:988
[2019-08-28 11:31:29] api[_].ERROR: Directus\Permissions\Exception\ForbiddenCollectionReadException: Reading items from "directus_collection_presets" collection was denied in [server root path]/directus/src/core/Directus/Permissions/Acl.php:988
[2019-08-28 11:31:29] api[_].ERROR: Directus\Permissions\Exception\ForbiddenCollectionReadException: Reading items from "directus_users" collection was denied in [server root path]/directus/src/core/Directus/Permissions/Acl.php:988
from Directus can't be installed on a shared hosting
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