Monday, 29 October 2018

ManyChat Bot not closing and 2 messenger chat appearing for new session

Someone help, I have been trying to search for the code or styling that causes the issue of two chat widget appearing and X button won't work for new sessions, but I really couldn't find anything that cause this issue. We installed this in our site www.besocialscene.com using tag on many chat and we didn't add any code.

Support told us that we need to remove other chat widget since there might be a possibility that there were some left-over code so we did ensure to remove it. But the issue keeps on occuring.

I wonder if this is caused by some JS Issue, when you reload our page the issue disappears but when cache is cleared and using new device the issue arises.



from ManyChat Bot not closing and 2 messenger chat appearing for new session

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